Archive for the ‘FAQ’ Category

When and why do I need to have my water tested?

Monday, May 10th, 2010

You should have your water tested at least once per year for Coliform Bacteria and every two or three years for a more comprehensive package that includes inorganic and organic chemical parameters. You should have your water tested if you notice a sudden change in your well water or if a household member or visitor experiences any ill effects.

You can find more information on private wells from the Mass DEP.

My water smells or tastes bad, what should I do?

Monday, May 10th, 2010

A list of common problems with drinking water leading it to have an undesirable color, taste, or smell can be found at the Mass DEP website, along with potential treatment options. If you would like your water analyzed for any of these problems, please contact us.

Why does my hair have a green tinge after I wash it?

Monday, May 10th, 2010

Acidic water (low pH) can leach copper out of household plumbing. It is the copper in the water that causes the green tinge and is particularly pronounced in hair that has been treated or dyed. The problem is solved by treating the pH problem, not by removing the copper.

Why do I have brown stains in my sinks, tubs, and toilets?

Monday, May 10th, 2010

High iron content is one of the most frequent problems encountered in this region. It will require a treatment system of some sort which depends upon the level of iron present as well as the chemical makeup of your water.

Why is my dishwasher black inside?

Monday, May 10th, 2010

High manganese content in the water would be the primary culprit. A treatment system for iron/manganese removal may be required.

What is the white crust that builds up on my shower head?

Monday, May 10th, 2010

High calcium and magnesium levels will result in hard water that, upon drying out, will leave a white crust. High sodium levels (from salt) may also show this effect.